Personalisation Information & Help

Printable Areas

Our service is unique, as we have 1000’s of premanufactured stock packaging products ready to print onto with your full colour artwork and the fastest turnaround in the UK. This does however give us some limitations on what and where we can print onto the products. Our systems are designed for full colour images and / or logo’s / text in pre-defined areas of our stock packaging products, we’re not able to print on the entire outside areas. (Please Note: All available print areas are shown in the product images).

Artwork Format & Quality

Remember, the better the artwork the better the results. The best file format to send us would be a .png with all white backgrounds removed and at least a 300dpi resolution. A .jpg or .jpeg file are both acceptable formats, however the personalisation experience may not be as good. You can also send us files in the following formats: pdf, ai, eps, psd.

Also, for best results please avoid large areas of block colour, as this can give inconsistent print quality due to overlapping of print head lines.

Please note, we cannot guarantee to meet exact specific colour pantones.

Changing Artwork & Design

Whilst we can size adjust some artworks to fit your required products and print in the best possible format, we do not offer a design service. You need to send us completed artworks ready to place and print.

Can We Print White?

Our systems do not print using white ink, if your image contains white then the background of the product will be used to replace the white, as you would see in a traditional inkjet or laser printer. We do not offer embossing or a metallic finish in either gold, silver or chrome, we use inkjet technology, which allows us to process orders far quicker than most box printers / manufacturers. Any metallic colours will be represented by a high-quality similar colour inkjet image instead.

Artwork Setup Fee

A one-time low-volume set-up fee of £49.95 will apply to any product value under £100. This fee is automatically applied at checkout. This fee will not apply to re-orders of the same product, provided the artwork is exactly the same as the previous order.

DISCLAIMER: Remember, we are printing your artwork or logo onto a pre-manufactured product, on an uneven surface, in full colour, which is an extremely difficult and challenging process. Whilst every care will be taken to give you the best possible results, there may be some slight imperfections or very slight colour variances. This would be more prominent if printing on brown or manila materials.

Finally, we reserve the right to request customers to amend artwork / creative and / or cancel and refund your order if we feel that we cannot guarantee a consistent acceptable level of quality.